Archive for the ‘VOIP’ Category

Do you know VoIP app coming to the BlackBerry as well? Yes!!! Luckily, the Blackberry recently released by Mitel is having this voip online potential.  Now, GigaOm explained in detail about the VoIP app going to be installed in BlackBerry.

If you are having WiFi connection, then TringMe app for BlackBerry will make use of it. Once you installed thisapp, the application integrates with the OS and you can see “Call using TringMe” in your display of Blackberry’s contact page. (TringMe is an Indian Company based at Bangalore)

If you want more details you can read the Gigam Page

The Concept of mobile voip is gaining its importance as you can use your mobile to make international calls at fantastic low rates, at any time, from anywhere in the world. As Mobile VoIP can be used very conveniently as well as with no hassle, it is being patronaged world-wide. Within few months most of the mobile users are going to get addicted with this type of conversation with their firends and neighbors.

What is Mobile VoIP?

Your voice would be converted into digital signal and this would be sending over the Internet. Due to the usage of Internet, it is damn cheap! Sometimes it is completely free!

Advantages

1. Hassle-free

2. Convenient

3. It’s cheap and in some cases completely free!

4.  No need for new phone

5. You can stay with your current service provider ((Even you can use the same number)

Still, why are you waiting? Start saving money on your mobile phone bill & take the advantage of Mobile VoIP.

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There are large numbers of contact centers that are developing day by day. All of them have to deal with the enormous amount of the calls. At the same time they also aim to cut the costs and average call length. No call center is complete without the predictive dialer. There are various types of predictive dialers that may be both hardware based and software based. One such type of predictive dialer is the VoIP predictive dialer that generally uses Voice over Internet Protocol (VoIP) software for its functions. It enables the call centers to make a large number of calls at the low rates and thereby makes it possible to contact a vast number of people. It makes use of the packet switching and not the traditional circuit switching for carrying out its work of making calls. These packet switched IP networks had made it possible to make the long distance calls at the rates of local calls. This has made the cost savings enormous.

The use of predictive dialers especially the VoIP have made it possible to set up the call centers at any location without worrying about the geographic positions. Calls can be made from any place and therefore the work can be done from any place. There is just a single need; the internet should be available because these VoIP predictive dialers cannot work without the internet.

Instead of using dedicated telephony dial ups these VoIP predictive dialers use only off the shelf voice modems. These off the shelf modems are used in the combination with computers. These VoIP predictive dialers are best used to differentiate between the live voice based calls and the calls that have been made through the fax and answering machines. Using this differentiation it can then discard the engaged lines, the automated services calls, the calls that are made through answering machines. It has the Auto dial property and therefore it makes the work of the agent very easy by automatically dialing the number. It makes use of the complex algorithms and heuristics and therefore based on the calls it determine how many of them are going to be answered. Based on these calculations it decides the flow of enormous calls and distribute the work to the agents. Calls are also adjusted on the basis of the availability of the agent.

The efficiency of the Predictive dialers varies upon the fact that whether they are using hard wired logic or the software. If the software is being used then it becomes very easy to upgrade it. A VoIP predictive dialer also eliminates the need of the manual input for the agent. It allows them to handle number of multiple calls at the same time.

Thought the VoIP offers many advantages, but everything has its own drawbacks. It has suffers from the problem of unreliability. These VoIP dialers are totally dependent on the internet connection. In case the power is lost then, they are unable to function and if the size of the call center is very large then in that case there would be a large number of the idle agents. This is in turn would affect the overall cost of the call center.

By now, most of us have heard about VoIP (Voice over Internet Protocol) and the possibility of making cheap if not free calls. Though some of us already know how this actually works, the general public has no idea on how to take advantage of VoIP systems. Basically, VoIP is done by implying internet technology to carry our voice across great distances. Here are the three most common implementations of VoIP:

PC to PC (Peer to Peer)

It might not seem to be very apparent to the common person but VoIP use is very prevalent via PC to PC connections. Almost all messenger applications like Skype, AIM, and Yahoo have their own version of a VoIP system to let their users talk to each other. Even if you do not prefer to be restricted to messenger applications, you can also find a lot of software whose sole function is VoIP. These are called “softphones”, a merger between software and phones. You can use softphones independent of messenger applications. As long as you have configured it right and your internet connection is reliable, you’re free to make phone calls to anyone who also uses VoIP. Calling to standard landlines though is a little bit complicated. You would need to subscribe to a company who switches your call to the standard phone line. Though these companies would charge you, it is quite minimal compared to the exorbitant prices that are charged to you whenever you call long distance.

ATA

The Second possible option is by using you regular telephone even if it is not digital. VoIP systems carry voice in a digital format since the internet is digital. This is achieved by attaching an ATA (Analog Telephone Adapter) between your traditional phone and your computer or your router. This is already a hardware solution so understandably these kinds of hardware come in VoIP packages that some companies provide. This usually means that you are already tied up to their service just like with traditional phone systems. So you better be careful in choosing the company you subscribe to since you might get slapped with hefty charges if you unsubscribe early. The general advantage of the hardware solution is the fact that it’s transparent. Meaning you don’t have to bother with anything else once you’ve got it working. You can use it just like you would use your ordinary telephone line.

IP Phone

The last option is via an IP phone. This is basically the equivalent of an ATA with a phone attached to it already. Though there seems to be no difference compared to just using an ATA, an IP phone captures voice signals in digital form already so there is no need for hardware that converts analog signals to digital signals. It might appear neater and sleeker compared to an ATA and regular phone combo but the disadvantage is that you are basically stuck with that phone since it’s a compact whole. IP phones have a connector that is the same as a LAN cable. This plugs directly to your router for transparent connections.

Most of us know what VoIP is, or Voice over Internet Protocol, though not exactly how it does what it does. But we do know what it gives to us, very cheap calls regardless of the distance. This is the driving force behind the rapid expansion of VoIP services. A lot of families who live great distances apart have acquired their own VoIP systems to constantly keep in touch without paying the exorbitant bills that long distance calls are usually associated with.  VoIP does this by digitizing the analog voice signals and cutting it into packets before sending it across the internet to the other end where it is then put back together into its digital form then the signal gets played back into a headset or speaker as an analog signal. Pretty simple isn’t it? But problems arise when the computers that are running don’t have the necessary components do the steps in this process.

Before I discuss all of the technical matters, you must keep in mind that this is only for VoIP related computer problems. When using hardware based VoIP packages like ATA (Analog Telephone Adapter) or IP Phones, those devices are not affected with these kinds of problems since all the needed software is already preloaded into the device itself and problems experienced with these devices are not related to codec and drivers. Or even if the problem with a hardware device is actually its codecs, you can’t do anything about it anyway so your best recourse would be to bring it back to where you bought it.

There are a lot of files and components in a computer that make it work flawlessly. Whenever some parts are missing, a computer could either not work at all or lose some of its functionality. Though hardware problems are quite common, the problem with VoIP is usually a software related issue. When you speak into the microphone of your computer, sound travels to the sound card where it is converted into a digital signal, if your sound card doesn’t have the proper or updated drivers, it could sometimes fail to do this resulting in no sound at all. The best course of action when this happens is to check with your manufacturers website to see if they have released new drivers to fix or to add functionality to their devices. If the drivers you have are the most recent, you can try reinstalling it to replace certain files that could be missing.

Codecs on the other hand are the pieces of software that holds protocols in how to compress and store your digital voice signals so that it can be sent across the internet. If your sound card works but you still can’t use VoIP, then you should try to update your codecs using the Windows Update Program. You should also check if you do have divX installed since it also contains some codecs that your VoIP software might need. If it isn’t there, you can visit their site and download a free copy so that you can use your VoIP again.

In the rapidly changing world that we live in today, we are always on the lookout for whatever does what we require of it but for a lesser price. Especially while the world is in financial crisis, everybody is trying to find ways to cut costs and reduce the expenses so that we can make ends meet. One such cost cutting method is VoIP technology. This is a technology that people who needs to communicate in a constant basis would really enjoy having.

VoIP or Voice over Internet Protocol is a method of making phone calls but not on your standard telephones but over the internet. There are no charges when doing so except if you include your monthly internet bill. But given that your internet bill is fixed every month, the cost of calling using VoIP is really very cheap compared to regular landlines especially if the person you are calling is in another country.

Traditionally, VoIP calls are only made PC to PC. In order to use VoIP, the both of you must have high speed internet access. Dial-up internet isn’t really advisable since the very slow speed of dial-up means very low quality that is often delayed. You would also need a speaker and a microphone, though a headset with an attached headset is much more comfortable.

Later on, as VoIP started to gain popularity and as more people started using it more, some companies developed devices that looked like phones but are plugged into your computer so that making phone calls feels a little bit more familiar to the people who are a little bit more hesitant or awkward with the technology. These phones later evolved into IP phones that just connect directly to your router and are fully configured so that you don’t have to bother setting it up or anything.

The progress of VoIP technology has been noticed not only by the general public, but also by large corporations who spends a little fortune every year on communication costs. There are already companies who are slowly deploying IP Phones to test if they can benefit from it. There are even some companies who have started shifting their standard PBX systems to IP based ones so that their calls can be routed via the internet reducing their maintenance phone bill charges when calling employees that are working at home or in the field. The use of IP phones have also reduced their charges on intra-office communication since the all their communication is routed via the internet and not the local telephone companies where toll charges could really rack up.

VoIP technology seems to be the ascendant of our legacy phone systems. In no time at all, a great majority of telephone users would have already transferred to internet telephony slowly leaving the standard telephone lines for the cheaper and more efficient VoIP. It is no longer a question of If, but just a matter of when. As VoIP becomes more popular, more providers would be competing to provide better service thereby slowly perfecting the technology of internet telephony.

VoIP or Voice over Internet Protocol has become very popular nowadays, mainly because of the cheap rates that they charge relative to the rates of standard telephone companies. If you are in the market trying to buy a new VoIP kit or maybe you are just not satisfied with your current provider and you just want to switch. Then maybe you should conduct a little research just so you know how good or bad the company’s service is.

Most VoIP companies have a more or less similar packages to each other, due in part to competition. If you have seen ads who from VoIP companies that has unlimited local and long distance calls for just under $20, that company is selling a phone system; some packages may even include long distance calls to some selected countries. This packages should include the basics of phone functions like call waiting and voice mail bundles that are already basic to standard phone packages. Whatever your guidelines in choosing maybe, you should always stick to a very reputable company to ensure that you would have excellent service from that company.

When you buy a VoIP package the most convenient one to pick is the hardware package since you wouldn’t have to keep your pc on all the time to receive calls. But in order to make it work, you must attach the supplied ATA box into your router or modem before you can begin calling. If you are not much of a tech guy, then expect to spend some time on the phone talking to their customer care in order to figure out how to set it up. So it is essential for you to know that the company that your subscribing to has an excellent customer care system. Or else, you might be left waiting on hold for hours on end or talking to a CSR who can hardly speak English.

When using VoIP phones, you can also experience some minor problems that are rarely associated with standard phones. It is also not as reliable as standard phones since your call connection only depends on the quality of your ISP (Internet Service Provider). Bandwidth heavy activity like loading too many online videos or downloading can sometimes hog your entire bandwidth causing the call quality to degrade even drop of. As of now, VoIP is said only to be good for home use and for small offices. It it is still not widely accepted as a full fledge replacement of the standard phone line.

Remember that VoIP is a rather new technology and there are still some minor hiccups in the system that needs to be addressed. You might still experience a few dropped calls especially when there is someone else using the internet connection. But VoIP is the future of the telephone. Even some carriers like Sprint and Verizon have even started to offer VoIP plans to their subscribers. So, for now while the technology isn’t really perfected yet, you must do a little research before subscribing or switching phone lines so that you get the best deal around.

VoIP or Voice over Internet Protocol is a telephony system that takes advantage of broadband internet access to send and receive voice signals to facilitate a phone call. It converts analog signals into digital form before using the internet to send the packets to the other party. In order for the calls to be as identical as possible to regular phone calls, the internet connection must be fast enough to deliver the packets without any noticeable delay.

Although you might think that this might not provide any sort of advantage because you are just using the same line and hardware to do it. The advantages of VoIP are very prevalent that most large companies have already installed their own VoIP systems to complement their own phones and have already manage to cut down their telephone bills drastically. Even in homes where long distance calls are often made, they managed to successfully deploy

VoIP does this by cutting down on bandwidth usage. Voice calls occupy a fixed bandwidth whenever a call is connected regardless if there is sound being transmitted or not. VoIP compresses the analog input it receives and removes areas that have nothing but background noise. This process is so efficient that a single line could handle 5 to 10 times more calls in progress without much degradation in signal quality.

This improvement is so significant that even telephone companies have even deployed their own VoIP systems to handle their long distance calls between stations. Thereby raising their capacities by so much more and allowing them to slightly reduce their pricing and gain a lot more in profits at the same time. You might not know it but you might have been using VoIP technology without knowing it.

Despite all the advantages, VoIP does still have its drawbacks since the technology is very new and it has not been standardized that well just yet. Common problems of VoIP are usually related to your own internet connection. There are still no standard or protocol that prioritizes VoIP traffic over other ones thus making VoIP compete with all other services that are sharing the bandwidth. The most common bandwidth consuming activities are downloading and watching online videos. Even weather conditions can affect your internet connection at the provider level. Then there’s good old congestion, when too many people are using the internet at the same time in your area.

If we just look at the advantages and disadvantages of VoIP systems, we can surely say that VoIP is set to continue beyond the foreseeable future. Whatever kinks may exist in the system, as long as the wide savings margin still exist, there would still be plenty of people willing to develop and enhance the system to give better service to anyone who wants to cut costs. If you would like to know how important VoIP is, you just need to consider that VoIP is probably the technology that supersedes our old and outdated telephone systems. That’s how important VoIP is.